Successful, well established consultant providing organisational development, education and training to NHS clients, the Independent Health and Primary Care Sectors and Local Authorities. Clients include the Department of Health, Strategic Health Authorities, NHS Trusts, Higher Education Institutions and the education sector Commissioned to develop and write numerous education and training packages for clients.
Education Consultant 1993 – present
To develop and implement a marketing strategy to expand the business for Praeceptor Consulting in London, Kent and Surrey with respect to SpR Training and Consultant Training in relation to the Portfolio of courses the company has developed and currently delivers to established clients. To assist the Company Director in market research with health service users in relation to their customer service experience. To develop Customer Experience Training for delivery in several modes – small group facilitation, e-learning with video, reflective workbook and follow up with mentor and Training the Trainers to cascade Customer Service throughout larger organizations.
The Royal Marsden NHS Foundation Trust
Contract with Learning & Development Department at Royal Marsden NHS Foundation Trust. To undertake Training Needs Analysis on Staff in Bands 1 – 4 across the Trust at both the
London and Sutton Sites. There was a high level of engagement with staff at managerial, team and individual levels to obtain their views in relation to the learning and development needs of the organisation and its’ staff. Feedback from individual and group meetings and completed
questionnaires informed the TNA. A business report summarising the approach, methodology, findings and recommendations including identified training needs was prepared for the Head of Learning & Development.
Chelsea & Westminster NHS Trust
Contracted by Andrew MacCallum, Director of Nursing, Chelsea and Westminster NHS Trust. Worked as Lead Education Consultant 2 days per week to cover portfolio of work within Assistant Director of Nursing (Education) post. I managed the Corporate Nursing Team including development of staff, team building, staff recruitment and appraisal. Set, agreed and monitored objectives with staff to meet individual and organisational needs. Liaised with Director of Nursing and Clinical Nurse Leads in relation to educational planning; liaison with North West London Workforce Development Confederation involving preparation of Post-Registration education bids for the Trust; liaison with key Higher Education Institutions and represented DON at key education meetings with education providers. Managed educational budget.
Prepared reports for various groups of staff -DON, Clinical Leads and Ward Managers.
Bexley Borough Group – Health and Social Care
Contracted to Bexley Borough Group, South East London Workforce Development Confederation. Reported to Chair of Group – Director of Nursing, Queen Mary’s Hospital, Sidcup, Kent. Group membership included representatives from Health and Social Care providers across the Borough, Bexley Council and the University of Greenwich. I managed projects identified by the Group including organising Careers Fairs in Health and Social Care (6 in total), co-ordinating a Resource File for stakeholders
within the Group and co-ordinated a recruitment video produced by LBV Television. I maintained a database on Excel of attendees at Careers Fair and circulated to organisations participating in Careers Fair to enable them to follow up attendees. Used database as basis for demographical analysis of attendees. Report and evaluation of Careers Fairs prepared for client.
Department of Health
I worked as a Clinical Training Advisor within the Commercial Directorate at the Department of Health on Independent Sector Treatment Centres including Community Walk-In Centres throughout England but primarily in London and the South of England. Undertook an Audit of Training in Wave 1 ISTC
Schemes for Medical Director and prepared a report. Worked with a number of Independent Providers as DH Clinical Training Advisor including Hampshire/Isle of Wight, South East Diagnostics, London North and London South schemes. Clinical Training Advisor on national schemes including PET-CT and
Renal. Role was to advise on education issues and in relation to the DH Training Schedules of the various schemes. Member of Strategic Group for each scheme. Prepared reports and updates on education issues for providers and internal team meetings. As Clinical Training Advisor I undertook site visits with Clinical and Workforce Advisors to support providers and ensure compliance with standards.
Liaised and advised Independent Providers in relation to Competency Frameworks. Undertook training with providers to ensure they were confident with using the competency framework tools.
University of West London
Ensured practice areas, mentors, students and staff were fully prepared for NMC Visit. Reviewed documentation, mentor registers and educational audits of practice areas to ensure they were up to date and met required standard. I liaised with Dean of College and Head of School in relation to the Trust’s preparations for visit. The visit had a “Good with Oustanding outcome” which was a significant improvement on previous visits.
As Education Consultant I mainly worked on the London “Out of Hospital” Scheme. I advised the company on education and training for staff. I participated in strategic meetings to advise on education and training within the company. I delivered mandatory and professional training to a range of staff including training in relation to competency frameworks. I worked in partnership with London South Bank University and Guy’s and St Thomas’ NHS Foundation Trust in the development of the Overseas Nursing Programme for Clinicenta/Carillion Health. As Carillion Nurse Education Lead, I was a member of the validation team. Programme successfully validated by NMC in 2008.
As Link Lecturer, I supported a group of 12 Overseas Nurses through the ONP programme and participated in the teaching and assessment of students clinically and academically. I spent a day per week in practice at Guy’s and St Thomas’ NHS Foundation Trust supporting the Overseas Nursing students, liaising with their mentors and sign –off mentors and the Trust Education Lead. I attended each student’s midpoint and sign off interview with their Trust mentor and sign off mentor.
Clinicenta HR Business Manager and I collaborated with Skills for Health to develop a Pan Clinicenta Competency Framework for nursing and allied professional staff. Invited by Skills for Health to present this innovative work at their Council in Conference in May 2009.
Practice Review Facilitator, Major Review,
Reported to Director of Education & Commissioning, SELWDC. Practice Review Facilitator for DOH Major Reviews for SELWDC (Major Review – Quality Assurance of Health Care Education Programmes). SELWDC Lead for Practice on Steering Groups of each Major Review at University or Greenwich, King’s College London and University of East London Major Reviews. Programmes quality assured included nursing, midwifery, physiotherapy, clinical psychology and podiatry. Liaised with stakeholders including Acute and Mental Health Trusts, PCTs, HEI’s. Member of Clinical Experience Group at SELWDC which with the Director of Education & Commissioning, had responsibility for this work. Prepared reports, updates, presentations and briefing sheets for various groups, stakeholders and practice staff and presented updates to SELWDC Board. Prior to each review, in collaboration with each University, prepared all practice areas, staff and mentors. During review, Member of Review Team and accompanied reviewers on practice visits. Member of Pan London Group of Practice Review Facilitators. Presented at DH national conference on Major Review.
Bexley Education Business Partnership – Development of a Toolkit for GSCE Health and Social Care to develop the vocational elements. Produced on CD Rom for Pan London use. Funded by Learning and Skills Council.
Distance Learning Tutor:
Royal College of Nursing Institute, Diploma in Health Services Management.
I worked in the London Study Centre. I facilitated tutorials, advised and assessed students on all 6 modules which include: Meeting the Challenge of Change, Communicating in Organisations, Budgeting for Better Patient Care, Information for Better Health Care, Team Leadership for Quality Care, Research at Work. Mentor for newly appointed Distance Learning Tutors in London Region – 2003/04.
Advising on strategic needs within South East London Workforce Development Confederation in relation to Non-medical prescribing. This involved close liaison with nursing and pharmacy colleagues within the sector to develop a model to raise the profile and support non-medical prescribing across the sector.
Project Manager, Clinical Experience Group
Project Work with Clinical Experience Group at SELWDC – Chair Mr Andrew MacCallum. Liaison with members of Clinical Experience Group and stakeholders in Trusts and PCTs to scope and prepare business case for funding Placement Development Manager Posts across the sector. SELWDC Board agreed funding of posts. Purpose of posts to develop and manage clinical placements primarily for pre-registration nursing students. I co-ordinated the process of recruiting to the posts with relevant stakeholders and facilitated their Induction Programme.
Facilitating Modern Matron Learning Sets at Royal Surrey County Hospital, Guildford.
Identifying CPD needs within Guy’s & St Thomas’ Hospital Trust. Joint project with another Consultant to determine strategic development needs within the Trust for nurses, midwives, doctors, dentists, allied health care professions and health care scientists. Training Needs Analysis completed as part of this process.
Tutor Representative for Diploma in Health Services Management on Distance Learning Board of Studies, RCN Institute
Facilitator at study days and workshops for health care staff. Develop education and training to meet training need(s) of client. Topics include: team building, leadership, budgeting, health service policy, appraisal, clinical supervision, reflective practice, developing and maintaining personal portfolio/profile, quality and clinical governance.
Consultancy Work undertaken 1995 – 2000
In addition to provision of training to NHS providers during this period, I was commissioned by the Director of Nursing and Quality at Guy’s and St Thomas’ Hospital Trust to develop, write and produce training packages for nurses in relation to Quality; Development of Ward Sister Role; Development of Clinical Practice and Clinical Governance (Co-Author). Refer to page 7 of CV for further details.
Director – Fish Management Associates Ltd.
Company provided management course for Senior Registrars
Feb 93 – Oct 94
Education Consultant, Mark Allen Publishing Group
Freelance Nurse Lecturer
Jul 91 – Jan 93
Post Basic Department Nightingale & Guy’s College of Health
Oct 90 – Jun 91
Full time student, Institute of Advanced Nursing Education, Royal College of Nursing
Jul 88 – Sep 90
Staff Nurse Development Course
Thomas Guy & Lewisham School of Nursing
Portfolio of Clinical work included Ward Sister for 2 years, Medicine and Rehabilitation, Guy’s Hospital. Senior Staff Nurse – Night Duty, Guy’s Hospital, Staff Nurse Intensive Care – Middlesex Hospital, Staff Nurse – Cardiology, Guy’s Hospital
Education, Training & Qualifications
- 1983 Registered General Nurse (RGN) – Thomas Guy School of Nursing, PIN Number: 79Y0655E Renewal date: 03/2013
- 1984 English National Board (ENB 100) – Adult Intensive Care, Middlesex Hospital
- 1986 English National Board (ENB 941) – Care of the Elderly(Short Course), St Mary’s Hospital, London
- 1988 Registered Clinical Nurse Teacher – Professional Development in Nursing, Royal College of Nursing
- 1991 Registered Nurse Teacher – Diploma in Nurse Education, Royal College of Nursing
- 1989 Diploma in Nursing – University of London
- 1991 Diploma in Nurse Education – University of London
- 1994 Masters in Business Administration (MBA) Open Business School – Open University
MBA Modules studied:
Stage 1 – The Competent Manager – 1992
Stage 2 – Strategic Management – 1993
Managing Public Services – 1993
MBA Dissertation – 1994
Corporate Finance – 1994
Sylvia Isobel Pheasant Memorial – Distinction in Teaching Practice & Written Assessment,
Diploma in Nurse Education. Awarded by University of London, 1991.
OTHER PROFESSIONAL ACTIVITIES
- 1992 – 1998 Editorial Board Member, British Journal of Nursing
- 1995 – 1999 Editorial Board Member, British Journal of Health Care Management
- 1992 – 1995 Assessor, Level 2 module, Diploma in Professional Studies Nursing
Distance Learning Centre, South Bank University